Reliability at Scale
Uptime Monitoring for SaaS Companies
Your customers pay for uptime. We help you deliver on that promise and prove it when contract renewal comes around.
The SaaS Reliability Problem
Uptime is your product. Customers expect 99.9%+ and every outage means support tickets, churn risk, or awkward contract conversations.
SLA Tracking
Know your actual uptime percentage in real-time.
Multi-Region
Monitor from where your customers are.
Incident Management
Alerting and status pages in one place.
Multi-Tenant Ready
Monitor shared and per-customer components.
Monitoring Gaps That Hurt
Gaps in SaaS monitoring that cause customer pain:
- ✗Auth service goes down but individual service monitors show green
- ✗EU customers can't connect while US monitoring looks fine
- ✗Third-party API dies and takes your SLA with it
- ✗Customer emails you before your monitoring catches it
Built for SaaS
Monitoring designed around SaaS reliability needs:
API Monitoring
REST, GraphQL, gRPC with deep validation.
Customer Status Pages
Public and private pages per customer tier.
SLA Reports
Export uptime data for customer QBRs.
Dependency Monitoring
Track third-party services you rely on.
Getting Started
Set up SaaS monitoring in the dashboard:
- 1
Add Core API Monitors
Auth endpoints, main API, critical paths. Enable multi-region checks.
- 2
Create Status Page
Public page on your custom domain. Add components your customers care about.
- 3
Set Up Alerting
Route alerts to PagerDuty, Slack, or your on-call rotation.
- +
Enterprise Status Pages
Private status pages for key accounts showing their specific infrastructure.
Frequently Asked Questions
How does upti.my help with SLA compliance?
We track uptime to the minute and generate reports for customer reviews. You'll know if you're at risk before you breach.
Can I provide status pages for individual customers?
Yep. Create private status pages per customer showing only their components. Enterprise accounts love this.
How do I monitor a multi-tenant SaaS?
Monitor shared infrastructure plus tenant-specific endpoints. Core API checks plus key customer subdomains or dedicated instances.
Does upti.my integrate with incident management tools?
PagerDuty, Opsgenie, VictorOps, plus webhooks. Incidents flow into your existing workflow automatically.
Can I track uptime across different regions?
We check from multiple global regions. You'll see how your SaaS performs from where your customers actually are.
Related Topics
Ready to start monitoring?
Set up your first health check in under 2 minutes. No credit card required.