upti.my

Webhook Monitoring

Know when your webhooks break, not when customers report it

Monitor webhook receipt, payload validation, processing, and downstream actions. Catch broken event flows before they cause silent product failures.

Why Webhook Monitoring Matters

Webhooks are the glue between your product and external services. Payment confirmations, event notifications, third-party integrations: they all depend on webhooks arriving and being processed correctly.

The problem is that webhook failures are invisible. The sender gets a 200 response from your endpoint, but the processing behind it can fail silently: a missing field, a malformed payload, a downstream service that never received the data.

Without monitoring each step, you only find out when a customer asks why their payment was never confirmed or their integration stopped working.

What Can Go Wrong with Webhooks

Payload arrives but validation fails silently

Your endpoint returns 200 but the data inside is missing required fields or has unexpected types.

Processing stalls without an error

The webhook is received but the worker that processes it hangs, times out, or never picks it up.

Downstream action never fires

The webhook was processed but the next step (sending a notification, updating a record, triggering a sync) did not happen.

Retries mask the real problem

The sender retries and eventually succeeds, but the original failure and its side effects go unnoticed.

How upti.my Monitors Webhooks

upti.my tracks each stage of webhook processing as a step in a monitored workflow:

1
Webhook received at your endpoint
2
Payload validated against expected schema
3
Event processed by your application logic
4
Downstream action triggered (notify, sync, update)

If any step does not check in, checks in late, or reports invalid data, you get alerted with the exact step that failed and the context around it.

What You Can Track

Whether webhooks are arriving at all
Whether payloads contain expected fields
Whether processing completes within expected time
Whether downstream actions fire after processing
Whether retries are masking underlying failures
Whether webhook volume has dropped unexpectedly

Works with Any Webhook Source

upti.my monitors the processing side of webhooks, so it works regardless of who sends the event:

Payment providers (Stripe, PayPal)
Source control (GitHub, GitLab)
Communication (Slack, Twilio)
CRM and marketing (HubSpot, Mailchimp)
Infrastructure (AWS, Vercel, Cloudflare)
Your own internal services

Frequently Asked Questions

What does webhook monitoring actually check?

Webhook monitoring tracks the full lifecycle: whether the webhook was received, whether the payload passed validation, whether processing completed, and whether downstream actions fired correctly. It goes beyond checking if a URL is reachable.

How does upti.my know if a webhook payload is invalid?

You define expected fields and validation rules for each webhook step. When a payload arrives with missing or malformed data, upti.my flags it as a validation failure even if the HTTP request itself returned 200.

Can I monitor webhooks from third-party services like Stripe or GitHub?

Yes. You instrument the processing side of the webhook. When your system receives and processes a webhook from any provider, each step reports to upti.my so you can track the full flow.

What happens when a webhook silently fails?

upti.my alerts you when any step in the webhook processing pipeline does not check in, checks in late, or reports invalid data. You get visibility into which step broke and what data was involved.

How is this different from just monitoring the webhook endpoint?

Endpoint monitoring tells you the URL is reachable. Webhook monitoring tells you the event was received, the payload was valid, the processing completed, and the downstream action succeeded. Most failures happen after the endpoint responds 200.

Related Topics

Stop finding out about broken webhooks from customers.

Monitor every step from receipt to downstream action.